Your neighbor hired a contractor to remodel their kitchen. $80K, 6 months, and the cabinets don't close right. The contractor says "that's normal." Is it?
Normal is what happens when a system that rewards extraction over production runs long enough without anyone pushing back.
$80,000 for cabinets that don't close right — that's not a contractor problem, that's a system problem. The contractor says it's normal because in their world, it is normal. They've delivered defective work before, got paid, and lived to te...