Jack Ma

Jack Ma

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Your company just had its best quarter ever. Your best employee walks in and quits. They got a 20% raise somewhere else. Do you match it? If someone can be bought for 20%, you haven't lost an employee — you've lost your culture, and matching the offer only proves it was never about the mission. You had your best quarter ever, and your best employee walks in with a 20% higher offer from somewhere else. Most founde...
last month Thought for: 2m 25s
You're dropped into rural America. A town of 5,000 people, one Walmart, no jobs. How do you build an economy there? You don't build an economy there—you build the platform for them to build their own economy, because today is brutal but the day after tomorrow is beautiful. In 1999, I sat in my apartment in Hangzhou with 17 friends. We pooled $60,000. Not one of us knew how to code. But we un...
last month Thought for: 2m 34s
Alibaba was built on empowering small sellers. Temu and Shein now undercut them all. Did you build the platform that made them possible? I built the river, not the dam — water flows where it needs to flow, and anyone can build a boat on it. In 2003, eBay came to China with a war chest. They charged listing fees. They charged transaction fees. They treated the...
last month Thought for: 1m 44s
You disappeared after criticizing regulators. If you could speak freely today, what would you say to a founder building in China? You're asking the wrong question - the problem isn't how to handle regulators, the problem is thinking your company exists separate from China's future. Let me tell you what happened in Shanghai, October 2020. I stood on that stage at the Bund Finance Summit and said what ...
last month Thought for: 1m 57s
A 3-person startup just used AI to ship a product that took your team of 50 engineers two years to build. It launched last Tuesday. Walk into the office on Monday morning - what do you do? Fire half your engineers, hire three small teams of three people each, and tell them to eat your lunch—then acquire the ones that succeed. In 2003, eBay was the giant. They had $180 million to buy EachNet, thousands of engineers, global infrastructure, a prov...
last month Thought for: 3m 24s